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Talk Lust Policies

COMPLAINTS & REFUNDS

Phone sex is an extremely personal service. In this field, as in any business, there are sure to be complaints about service and/or product. We take your feedback very seriously. We value our phonesex clients and rely on your input to constantly improve.

We know that every phone sex client has unique desires and needs. Our girls are well-versed in a wide variety of fetishes, fantasies, and roleplays. They have each taken the time to write a personal profile including their favorite naughty phone sex topics so that you can easily choose the Talk Lust fantasy girl best-suited to meet your needs. Please communicate those needs and desires to your phone sex girl as best you can, so that you may both enjoy your call. Communication is the key to sizzling hot phone sex, and it is the best way to avoid complaints. If you would like a recommendation, please complete this quick and easy contact form and Donna will hand-pick the Talk Lust operators most suited to your phone sex fetish or fantasy desires.

Should you be displeased with your Talk Lust phone fantasy experience for any reason or feel that you have been treated wrongly, we ask that you let Donna know right away. Please explain the problem in as much detail as you can without being rude or obscene, except as necessary to explain the problem.

In most instances, you will be offered a complimentary call with a phone sex girl we believe will be better able to fulfill your fantasy. Due to the nature of the services we provide, we are unable to give refunds except in extremely rare situations. These will be looked at and considered on a case-by-case basis.

SPENDING LIMITS

Our goal at Talk Lust is to provide high-quality phone sex at reasonable rates to satisfied customers. In order to do this, we must protect both our callers and ourselves from fraud and overspending. For all brand new phone sex callers, and indeed for all Talk Lust clients, we pay very close attention to the amount of phone sex calls made in a short time. We reserve the right to set customer spending limits on a case-by-case basis.

We also respect our clients’ financial obligations and familial responsibilities. We would never want our phonesex services to be the cause of stress or strife in our callers’ lives. Phone sex should be fun, and we recognize that it’s easy to make rash decisions in the heat of horniness. If you would like to implement a self-imposed spending limit or request a temporary or permanent self-ban, please email Donna@TalkLust.com.

FRAUD & CHARGEBACKS

We are VERY aggressive about both fraud and illegitimate chargebacks. Chargebacks will cause you to be banned from calling, so please contact Donna FIRST with any billing problems, before you contact your bank. However, if you are simply a douchebag and think you can just not pay for a legitimate charge, be advised that we will use ALL legal means at our disposal. This includes lawyers, lawsuits, reporting to law enforcement authorities, and anything we may think of in the future. Callers banned for illegitimate chargebacks will also find that we share their name with other phone sex services.

Credit card and check fraud are serious crimes, as is fraudulently claiming to be the victim of such crimes. If you have been the subject of fraud on the internet, please file a complaint at the Internet Fraud Complaint Center.

PRIVACY POLICY

We collect information, including personal information, about our customers, in the regular course of business. However, we respect your privacy concerns.  We will not send you unwanted email, regular mail, or phone calls except for those required by credit card processors, by billing or payment problems, or by difficulties that need to be addressed in our professional opinion.

We will follow the requirements of all law enforcement agencies, including but not limited to being required to divulge information by court order or subpoena. We do not condone criminal activity and will report such to the appropriate authorities if we feel it is appropriate.

We take your privacy extremely seriously.  If you have any concerns, please contact Donna@TalkLust.com or call Customer Service at (503) 866-1765.

We reserve the right to change our policies at any time. Posting of a new policy in the Phone Sex FAQ or on this Policies Page shall be considered notice of any changes.